وزارة الداخلية السعودية

How to Claim Insurance for Car Accident in Saudi Arabia?

Claim Insurance for Car Accident in Saudi Arabia with the aim of compensating for the resulting material and health damages after a series of procedures that include submitting a set of documents and papers.

How to Claim Insurance for Car Accident in Saudi Arabia

You can follow the simple steps below to claim Insurance for Car Accident in Saudi Arabia:

  • Contact the party responsible for the accident (Najm or Traffic Department) immediately after the accident to obtain the report.
  • Contact the insurance company within a maximum of 48 hours.
  • Visit the accident assessment center to receive the final damage report.
  • Submit a claim according to the method provided by the insurance company (email, the company’s website, or personal attendance at one of its branches.
  • Submit the required documents.
  • Obtain a reference number for the claim.
  • Obtain the appropriate compensation according to the insurance policy.

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Documents for Claim Insurance for Car Accident in Saudi Arabia

Below you can find out the documents required to Claim Insurance for Car Accident in Saudi Arabia:

Status Documents
In case of comprehensive insurance and customer liability
  • Accident report in detail issued by Najm or Traffic
  • Claim form
  • Copy of registration card (form)
  • Copy of customer’s driving license.
  • Medical report from hospital in case of injury.
  • Photos showing damage to the car
  • Copy of insurance policy
Third party insurance
  • Accident report in detail issued by Najm or Traffic
  • Claim form
  • Copy of registration card (form)
  • Copy of customer’s driving license.
  • Medical report from hospital in case of injury.
  • Photos showing damage to the car
  • Copy of insurance policy
In case of comprehensive insurance and joint liability
  • Accident report in detail issued by Najm or Traffic
  • Claim form
  • Copy of registration card (form)
  • Copy of customer’s driving license.
  • Medical report from hospital in case of injury.
  • Photos showing damage to the car.
  • Invoice for repair value.
  • Copy of insurance policy
In case of death
  • A copy of the relevant insurance document.
  • A detailed accident report issued by Najm or Traffic.
  • Filled out claim form.
  • A medical report from the hospital.
  • A death certificate.
  • An autopsy report.
  • A copy of the deceased’s ID card and passport.
  • A document from the deceased’s company showing the employee’s name and job title.
  • A copy of the deceased’s employment contract.
In case of injury
  • A copy of the relevant insurance document.
  • A detailed accident report issued by Najm or Traffic.
  • Filled out claim form.
  • A medical report from the hospital.
  • Treatment bills.
  • Court decision in case the accident is brought before the court as a result of the injury.

How to Claim Insurance for Car Accident in Saudi Arabia from ACIG Company

You can follow the simple steps below to Claim Insurance for Car Accident in Saudi Arabia from ACIG Company through ACIG Website

  • Go to online claim submission pagefrom here“.
  • Specify the type of search by document number, Iqama number, or mobile number.
  • Input the number according to the previous option.
  • Click on “Search“.

How to Claim Insurance for Car Accident in Saudi Arabia from ACIG Company

  • Input the required information.
  • Upload documents according to the type of insurance and the status of the traffic accident.
  • Receive a message containing the reference number for the claim.

How to Claim Insurance for Car Accident in Saudi Arabia from wataniya Insurance

You can follow the simple steps below to Claim Insurance for Car Accident in Saudi Arabia from wataniya Company through wataniya Website [2]

  • Visit the wataniya Insurance websitefrom here
  • Click on “Submit Claim” from the top of the home page.

How to Claim Insurance for Car Accident in Saudi Arabia from wataniya Insurance

  • Click on “Insured by the National Company“.
  • Select an accident from the claim type list.
  • Input the claim details.
  • Input the claim information.
  • Input personal information.
  • Input the accident information.
  • Upload the required documents.
  • Submit the claim to get the appropriate compensation.

conclusion

Although claiming compensation for damages resulting from traffic accidents is a right for the insured, the value of the claim varies according to the type of insurance, the extent of the damages, and the percentage of responsibility for the accident.

Questions & Answers

When should I claim car accident insurance in Saudi Arabia?

When should I claim car accident insurance in Saudi Arabia?

Car accident insurance in Saudi Arabia must be claimed within 48 hours of the accident.

Can I claim car accident insurance in Saudi Arabia if I do not have insurance?

Can I claim car accident insurance in Saudi Arabia if I do not have insurance?

To file a car accident insurance claim in Saudi Arabia, I need to have valid insurance.

How can I inquire about a car accident insurance claim in Saudi Arabia?

How can I inquire about a car accident insurance claim in Saudi Arabia?

I can inquire about a car accident insurance claim in Saudi Arabia by contacting the insurance company through one of the available communication methods and providing them with the claim reference number.

How much is the value of a car accident insurance claim in Saudi Arabia?

How much is the value of a car accident insurance claim in Saudi Arabia?

The value of a claim from a car accident insurance company in Saudi Arabia varies according to the extent of the damage, the percentage of responsibility for the accident, and the type of insurance.

What is the Najm number to report car accidents for insured persons in Saudi Arabia?

What is the Najm number to report car accidents for insured persons in Saudi Arabia?

Najm number to report car accidents for insured persons in Saudi Arabia 920000560 or toll-free 199033

References

[1]onlinegeneralclaims.acig.com.saOnline Claim Submission16 أبريل 2025
[2]wataniya.com.sawataniya Insurance website16 أبريل 2025